How it works
Four questions organize everything we do. The answers are dated, traceable, and yours to keep.
Question 1
What we do
We inspect by drone, a professional inspector verifies every finding, and your Risk Pulse places your property across physical, financial, operational, and governance risk.
What you can hand to others
An inspection report and photo package in 72 hours, ready for your contractor, insurer, or board.
Delivered by: Baseline Scan; the free Risk Pulse
Where your score sits
Question 2
What we do
Each finding is photographed at the same spots every visit and given a severity, so every later inspection shows exactly what changed.
What you can hand to others
Insurance-ready documentation, and a post-storm findings report after a named storm.
Delivered by: Property Monitoring; Portfolio Oversight
From a risk to its evidence
Question 3
What we do
A prioritized plan (now, this year, later) with cost forecasts. With Portfolio Oversight, we also collect at least three estimates per item from vetted vendors.
What you can hand to others
Reserve planning input for your reserve study firm: findings, risk, costs, urgency, and timelines.
Delivered by: Property Monitoring; Capital Project Oversight; the Risk Review
What to do, and when
Now
Reseal parapet flashingCost forecast
This year
Trim canopy over building 3Cost forecast
Later
Repave the north lot, 2029Cost forecast
Question 4
What we do
We record what each action saved and changed, and sign the statement. Your Risk Pulse falls as the work gets done.
What you can hand to others
A signed Value Realized statement that anyone can check, without signing in.
Delivered by: Every ongoing service
What it paid back
Value on the statement
Verified Not verified
Risk Pulse 58 → 45 as the work was done
The Process
A short intake, under ten minutes, so we arrive knowing what to look for.
Drone imagery, with a professional inspector verifying every finding. No ladders, no disruption to residents.
Your report in 72 hours, formatted for your contractor, insurer, board, or lender.
With Property Monitoring, the same spots every visit, so you see what changed and what the work fixed.
Your Risk Pulse
One score from 0 to 100, where higher means more risk, across physical, financial, operational, and governance risk.
Eighteen questions, answerable from memory. Your first reading, in four minutes.
Inspection findings confirm or correct the answers. Highground IQ or your team updates them.
As work is completed, the answers, and your score, are updated. You watch it move.
Reserve planning input
We give your professional reserve study firm better input, built from what we actually find.
With Portfolio Oversight, we manage the vendor estimates too: a Request for Information to vetted vendors, at least three estimates per item, within a few weeks. The responses come to us, not to you, so you get the numbers without the sales calls. Vendors are vetted on license and insurance, reputation, manufacturer and public referrals, warranty, and explicit experience for the job. We accept no referral fees or payments from vendors, and we never recommend who you hire.
Input to your reserve study, not a reserve study or SIRS. Cost figures are planning estimates, not bids.
Condition falls slowly, then quickly. Readings taken in time show you the drop coming, while the replacement can still be planned and funded on your terms.
| One-time inspection | Contractor’s assessment | Reserve study alone | Highground IQ | |
|---|---|---|---|---|
| Paid by | You | Often the job it recommends | You | You only, at a fixed fee |
| Measured again | No | No | Every few years | Twice a year, and after named storms |
| Same photo spots over time | No | No | No | Yes |
| Finding to action to result | Findings only | Scope only | Costs only | Traced end to end |
| Value you can verify | No | No | No | Signed statements anyone can check |
With Property Monitoring, your client portal keeps every answer in one place.
Your Risk Pulse and its band, reading by reading, in your client portal.
The same photo spots in every report, so a change is obvious, not argued.
Now, this year, or later, each with a cost forecast.
Coming to the portal
Which work moved which risk, on the record.
Anyone can check a signed statement, without signing in.
Coming to the portal
A summary ready to present, every quarter.
Your first reading takes four minutes with the free Risk Pulse. Or book a free 20-minute consultation and we’ll map where your risk is likely concentrated.