As Vice President and Treasurer of his own 132-townhome HOA in Tampa, Luis watched five years of patched roofs become an urgent replacement across 33 buildings, negotiated under pressure, with no one independent checking the work.
He ran the project unpaid and built the board’s own record of every fee and change. Then he built the service his board didn’t have.
Read the full storyWhere the thread broke on his board
- Where is the risk?No independent roof assessment in five years of patching.
- Why is it there?Leaks no one had seen, found only once the old roofs came off.
- What should we do?Decided under time pressure: $150,000 in change orders.
- Did it pay off?Answerable only because a volunteer gave 720 hours to keep the record.
Figures are from the founder’s own HOA, before Highground IQ existed. This is not a client engagement.